Patient Reviews

We strive to provide the best possible care and service for our patients. Please leave a review to let us know how we are doing and to share your experience with others.

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Read what other patients have said about us:

Barbara M, Frederick

Dr Cross and Staff are the best! I and my daughter have been going to his practice for over 25 years. He's always been gentle and kind in taking care of our dental needs. He does quality work! I would recommend him highly to anyone for your dental needs.

Barbara M, Frederick

Dr Cross and Staff are the best! I and my daughter have been going to his practice for over 25 yrs. He is patient and very kind! We have always had excellent care. I would recommend him highly for dental care!


Another enjoyable visit to Dr Cross' practice. Staff as always courteous and professional. I am always relaxed and confident each visit. Every procedure is done timely with their professional expertise.

Martha Lopez, Frederick

Always a great experience at Dr. Jeffreys office! Great service and friendly people!

Newt P, Ijaamsville

The cleaning and exam went very well. ??????????

Joe, Frederick

As always, a great visit to Dr Cross. Superb care, focused evaluation, nice office and music you’ll love. Best dentist ever!

Lauren H, Frederick

Fantastic experience! I have to get some extensive work done and I’m so glad I found this office! I would recommend him to anyone.

Pat S, frederick

It is always a pleasure to visit Dr. Cross' office. The entire office is organized, professional and friendly. There is no waiting, and even better, NO PAIN. I'd never go elsewhere.

Geoffery M., Frederick

Excellent staff and wonderful service

Gloria P, Middletown

Friendly efficient staff. Dr Cross explains in detail concerns and advises best way of treatment for a healthy outcome. Ethel always great and efficient greeting you by your first name when entering the office.


Great dental service and excellent work. Staff very cordial as usual.

NH, Frederick

As usual, the staff is great. I feel that Donna and Dr Cross cared about me, and provided excellent service.

Jack, Poolesville

Very patient friendly. You

Jeff , Frederick

Excellent care and communications. Couldn’t be better.

Terry Mason, Frederick

One thing I have to say about Dr Cross and is Staff. "The Best."

Teresa B., Frederick

Dr. Cross and his staff are always professional, friendly, knowledgeable, and helpful.

Carolyn P. , Ijamsville MD

After so many years with Dr Cross and Donna what can I say. Great visit as always. Dr. Cross was very attentive to my questions about a dental issue I want to correct. All the people who work in the office are always very pleasant.

Mary t, Kearneysville

My standards and expectations for dentistry are high. And as a manager, I know important it is to create a positive environment. Dr cross and his staff are outstanding in their dentistry care and in creating a caring and positive experience. I’m just sorry it took this long to find them.

Terrance Holderby , Frederick

Ladies in front office very customer friendly and helpful! Dr. Cross very affable, great attitude, very much knowledgeable. I would recommend to anyone!

Lisa S, Frederick

Dr Cross and staff always take their time with us to explain all procedures and recommendations. Very professional!

David D, Walkersville

Dr. Cross and his entire staff are very welcoming and professional. Their treatment of their patients clearly demonstrated their patients well being is their prime priority

Cathryn Montgomery, Frederick

The staff was very friendly and Dr. Cross was amazing. Very professional and competent dentist.

Cathy Q., Frederick

I wouldn't go to any other Dentist. Dr.Cross is the greatest and Joan is fabulous.

Jacob M, Frederick

Dr. Cross and staff are always super nice. Very pleasant and professional.

Mary B., New Market

My husband and I have both used Dr. Cross as our Dentist for many years. He is competent, caring, and always professional. The staff is just great--Joanie, Donna, Ethel, and everyone else. We highly recommend the practice.

David smith, Frederick

Staff was friendly and nice to me for my visit I use to be a patient years ago and now coming back??.


Everyone was very kind and supportive facing an issue with a front tooth issue. Providing a referral promptly.

Aimee, New marker

Very thorough, knowledgeable & kind!


Dr. Cross and his professional staff have helped three generations of our family to have healthy teeth and beautiful smiles for over 30 years.

David Smith, Frederick

My first time back after a couple of years

Mary T, Frederick

Dr. Cross and his staff are by far the best in Frederick County. Everyone is nice and Dr. Cross always puts me at ease. It's a great practice.

Barbara M, Frederick

I'm doing fine Dr Cross. No problems at all! Thx for everything! Joanie too!

Pat S., frederick

My experience with Dr. Cross and his colleagues is always pleasant, painless, easy, and friendly.

Pat S., frederick

My experience with Dr. Cross and his colleagues is always pleasant, painless, easy, and friendly.

B. Somers, Shepherdstown

I have been a patient for 10 years. My dental care has involved many several complicated procedures. Dr. Cross and his team are excellent. I have a healthy and great smile due to the hard work and dedication given to their patients. When an emergency has occured, Ethel and Joanie have gone out of their way to make sure that I am seen as soon as possible - Joanie and Ethel are fantastic! Dr. Cross is the best dentist in the MD/VA/WV area!

Bennett S, Frederick

I love Doctor Jeffrey cross and his staff. They are kind, professional, and give Five Star Dental Care. I wouldn't go anywhere else.

Diana Porter , Frederick

I must say, the team work was fantastic. Dr. Cross was experiencing OCD of not having water to use the drill to complete the work. Heather, step up to bat and showed leadership. I just want you folks to know I do thank you for service. It’s nice to come to a clean dental office. I do take a stylus pen and was asked were I purchased it. I simply explain, I didn’t but, you may have it for a name and number to a great dental team.

Fran w, Urbana

Joanie is the best

Taitia, Frederick

I needed to change dentists as my insurance was out of network for my previous one. I began with an email to the office and Ethel responded quickly. She informed me of the paperwork needed and offered to look into insurance coverage for me. I booked the appointment and met with Heather who did a full evaluation of my oral health. I then was introduced to Dr. Cross who went over every step of the consultation. He was extremely polite and professional, saying thank you when I answered questions and stopping to give my mouth a break. This was my first impression of this office and I was more than pleased with their services, explanations and courtesy. I would certainly recommend to anyone looking for a dentist or concerns with sleep apnea. Dr. Cross and his team are wonderful and makes dental visits less stressful.