Patient Reviews

We strive to provide the best possible care and service for our patients. Please leave a review to let us know how we are doing and to share your experience with others.

Write your Review:

Click on a star to change your rating 1 – 5, where 5 = great! and 1 = really bad

1000 characters remaining

Your Info:

Only Type your First Name and Last Initial (Ex. John D.)
By clicking Submit, I authorize the sharing of my name and review on the Web. (email will not be shared)

Thank you for your review!

Please take a moment to copy and paste your review on our social networks:

Choose the social network site you would like to share on:

We also appreciate reviews on the following:

Read what other patients have said about us:

Teresa B., Frederick

Dr. Cross and his staff are always professional, friendly, knowledgeable, and helpful.

Carolyn P. , Ijamsville MD

After so many years with Dr Cross and Donna what can I say. Great visit as always. Dr. Cross was very attentive to my questions about a dental issue I want to correct. All the people who work in the office are always very pleasant.

Mary t, Kearneysville

My standards and expectations for dentistry are high. And as a manager, I know important it is to create a positive environment. Dr cross and his staff are outstanding in their dentistry care and in creating a caring and positive experience. I’m just sorry it took this long to find them.

Terrance Holderby , Frederick

Ladies in front office very customer friendly and helpful! Dr. Cross very affable, great attitude, very much knowledgeable. I would recommend to anyone!

Lisa S, Frederick

Dr Cross and staff always take their time with us to explain all procedures and recommendations. Very professional!

David D, Walkersville

Dr. Cross and his entire staff are very welcoming and professional. Their treatment of their patients clearly demonstrated their patients well being is their prime priority

Cathryn Montgomery, Frederick

The staff was very friendly and Dr. Cross was amazing. Very professional and competent dentist.

Cathy Q., Frederick

I wouldn't go to any other Dentist. Dr.Cross is the greatest and Joan is fabulous.

Jacob M, Frederick

Dr. Cross and staff are always super nice. Very pleasant and professional.

Mary B., New Market

My husband and I have both used Dr. Cross as our Dentist for many years. He is competent, caring, and always professional. The staff is just great--Joanie, Donna, Ethel, and everyone else. We highly recommend the practice.

David smith, Frederick

Staff was friendly and nice to me for my visit I use to be a patient years ago and now coming back??.


Everyone was very kind and supportive facing an issue with a front tooth issue. Providing a referral promptly.

Aimee, New marker

Very thorough, knowledgeable & kind!


Dr. Cross and his professional staff have helped three generations of our family to have healthy teeth and beautiful smiles for over 30 years.

David Smith, Frederick

My first time back after a couple of years

Mary T, Frederick

Dr. Cross and his staff are by far the best in Frederick County. Everyone is nice and Dr. Cross always puts me at ease. It's a great practice.

Barbara M, Frederick

I'm doing fine Dr Cross. No problems at all! Thx for everything! Joanie too!

Pat S., frederick

My experience with Dr. Cross and his colleagues is always pleasant, painless, easy, and friendly.

Pat S., frederick

My experience with Dr. Cross and his colleagues is always pleasant, painless, easy, and friendly.

B. Somers, Shepherdstown

I have been a patient for 10 years. My dental care has involved many several complicated procedures. Dr. Cross and his team are excellent. I have a healthy and great smile due to the hard work and dedication given to their patients. When an emergency has occured, Ethel and Joanie have gone out of their way to make sure that I am seen as soon as possible - Joanie and Ethel are fantastic! Dr. Cross is the best dentist in the MD/VA/WV area!

Bennett S, Frederick

I love Doctor Jeffrey cross and his staff. They are kind, professional, and give Five Star Dental Care. I wouldn't go anywhere else.

Diana Porter , Frederick

I must say, the team work was fantastic. Dr. Cross was experiencing OCD of not having water to use the drill to complete the work. Heather, step up to bat and showed leadership. I just want you folks to know I do thank you for service. It’s nice to come to a clean dental office. I do take a stylus pen and was asked were I purchased it. I simply explain, I didn’t but, you may have it for a name and number to a great dental team.

Fran w, Urbana

Joanie is the best

Taitia, Frederick

I needed to change dentists as my insurance was out of network for my previous one. I began with an email to the office and Ethel responded quickly. She informed me of the paperwork needed and offered to look into insurance coverage for me. I booked the appointment and met with Heather who did a full evaluation of my oral health. I then was introduced to Dr. Cross who went over every step of the consultation. He was extremely polite and professional, saying thank you when I answered questions and stopping to give my mouth a break. This was my first impression of this office and I was more than pleased with their services, explanations and courtesy. I would certainly recommend to anyone looking for a dentist or concerns with sleep apnea. Dr. Cross and his team are wonderful and makes dental visits less stressful.